Customer Service Representative
R Veterinary is looking for a warm, dependable Customer Service Representative to join our team in Ashland and Columbia!
In this role, you’ll be an important part of the client experience and work closely with our doctors, veterinary technicians, and support team to keep each day running smoothly.
You’ll be the friendly face clients see when they walk through the door, the voice they hear on the phone, and an important part of helping their pets receive the care they need.
Schedule:
Mondays: Columbia Tuesdays & Wednesdays: Ashland Part-time, approximately 3 days per week What you’ll do:
Welcome clients and their pets with warmth and professionalism Answer phones and help clients with questions Schedule appointments and coordinate patient visits Communicate with doctors and veterinary staff throughout the day Help keep the front desk organized and the day moving smoothly Handle client check-in and check-out Assist with records, payments, and other administrative tasks Help create a positive, welcoming experience for every client who walks through our doors What we’re looking for:
We’re looking for someone who is friendly, organized, dependable, and genuinely enjoys working with people and pets. You don’t need to know everything about veterinary medicine on day one. We’ll teach you what you need to know.
The right person will be comfortable juggling multiple priorities, communicating clearly with both clients and coworkers, and staying calm and kind when the day gets busy.
Veterinary experience or previous customer service experience is helpful, but we’re especially interested in someone who understands that great client service starts with listening, caring, and following through.
Why R Veterinary?
R Veterinary is an independently owned, doctor-led veterinary group with 9 clinics and growing. We believe excellent medicine and excellent client care go hand in hand—and that the people behind both deserve a workplace where they can grow, belong, and build meaningful careers.
If you’re someone who loves making people feel welcome and wants to be part of a team that genuinely cares about the pets and communities we serve, we’d love to meet you.
Apply today and find your PACK at R Veterinary.
What you'll bring
Expected hours: 15.0 – 36.0 per week
What we offer
- Mentorship and meaningful professional growth
- Continuing education and opportunities to keep learning
- Diverse clinical experiences across Missouri communities
- Career pathways and opportunities to grow into leadership
- Collaborative teams that support one another
- A family-owned, independent veterinary organization
- Health, disability, and life insurance benefits
- Opportunities for veterinary students and new graduates
Attach your resume and tell us a bit about you. We review every application.
R Veterinary is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, or any other status protected by law.
If you need an accommodation to apply, contact [email protected].
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